PS Auction Earns Strong Trust Scores in 2024 Customer Survey

PS Auction has once again demonstrated its strong market position with the results from its 2024 customer satisfaction survey. The company achieved a Net Promoter Score (NPS) of 58 from sellers and 46 from buyers, reflecting high levels of trust and customer loyalty.

The survey also highlighted a high rate of returning customers, underscoring PS Auction’s reputation for delivering consistent value and reliable service. While the results are encouraging, PS Auction remains committed to continuous improvement.

At PS Auction, the customer journey goes beyond the sale. It’s not only machines, equipment, or inventory that change hands—it’s trust, commitment, and expectations. The company focuses on making it easy to sell what’s no longer needed and meaningful to give items a second life.

Customer feedback plays a vital role in this process, helping PS Auction refine its services and stay aligned with evolving needs.